Privacy Policy
Last updated: July 2026
FR Valoni Sh.P.K ("we") respects the privacy of our website visitors. This policy explains what data we collect, how we use it, and how we protect it.
Data We Collect
When you contact us through the website's form, we collect your name, email and/or phone number, and the content of your message. We also anonymously log which pages are visited (with no personally identifying data) to understand which parts of the site are most used.
How We Use the Data
Contact data is used only to respond to your question or request. Visit data is used only in aggregate, statistical form to improve the site — never to identify you personally or for marketing purposes.
Sharing with Third-Party Services
We use Brevo to send emails, and OpenAI for our virtual chat assistant. These services only receive the minimal data necessary for their function, and we do not sell or share your data with any other party for advertising purposes.
Storage and Security
Data is stored in a secure database, accessible only to the site administrator, protected by standard industry security measures.
Your Rights
Under the Republic of Kosovo's personal data protection legislation, you have the right to request access to, correction of, or deletion of your personal data. For any such request, contact us at the email address below.